These Terms & Conditions apply to purchases made through www.severavintage.com operated by Severa Vintage.
By placing an order through our webshop, you agree to these Terms & Conditions.
Collection Severa Vintage
Severa Vintage is an online vintage shop based in the Netherlands, offering carefully selected vintage and pre-owned clothing and accessories.
Our collection primarily consists of unique or limited-availability pieces. Many items are one-of-a-kind and are therefore available in only one piece.
Vintage and Pre-Owned Items
Our products are vintage and/or pre-owned and may show signs of previous use, age or wear. These characteristics are part of the nature and character of vintage clothing.
We carefully inspect each item and make reasonable efforts to describe its condition accurately. Any significant imperfections, marks, repairs or other notable details will be mentioned in the individual product description where applicable.
We recommend carefully reviewing the product photographs, description and measurements before purchasing.
Colours may appear slightly different depending on your screen, device and display settings.
Measurements are taken manually with the garment laid flat and may therefore have minor variations.
If you have questions about an item's condition, measurements, fit or other details, please contact us at info@severavintage.com before placing your order.
Product Availability
Many of our products are unique vintage pieces and are available only once.
If an item becomes unavailable due to an inventory error after you have placed an order, we will contact you as soon as possible and, where applicable, refund the amount paid for the unavailable item.
Prices
All prices displayed on our website are in EUR (€).
Prices include applicable VAT.
Shipping costs are displayed separately during checkout before you complete your purchase.
We reserve the right to correct obvious errors in product descriptions, availability or pricing.
Orders
When you place an order through our webshop, you agree to purchase the products selected in your order.
After completing your purchase, you will receive an order confirmation by email.
If we are unable to fulfil your order for any reason, we will inform you as soon as reasonably possible and refund any amount already paid for the affected product.
Shipping & Delivery
Orders are shipped to the delivery address provided during checkout.
Available shipping methods, costs and estimated delivery times are displayed during checkout.
Delivery times may vary depending on the destination and shipping carrier.
If your order appears to be delayed or lost, please contact us at info@severavintage.com so that we can investigate the matter.
Complaints
If you have a complaint regarding an order, product or our service, please contact:
Severa Vintage
Email: info@severavintage.com
Please include your order number and a description of the issue so that we can investigate it efficiently.
We aim to respond within 48 hours.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The version applicable to your purchase is the version available on our website at the time you place your order.
Applicable Law
These Terms & Conditions are governed by the laws of the Netherlands, without limiting any mandatory consumer protection rights that may apply to you under the laws of your country of residence.